Last Updated: 1 November 2024
Coeprice.sg (“the Site,” “we,” “us,” or “our”) takes your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal data you provide to us, in compliance with Singapore’s Personal Data Protection Act 2012 (PDPA) and other applicable laws.
Please read this Privacy Policy together with our Terms & Conditions so that you fully understand your rights and responsibilities when using our Site. By using or accessing our Site, you acknowledge that you have read, understood, and agree to the practices described here. If you do not agree, please discontinue use of our Site.
For any questions or requests related to your personal data, please contact us at:
Email: hello@coeprice.sg
1. Scope of This Privacy Policy
This Privacy Policy applies to personal data collected through coeprice.sg and its related online services. It does not extend to data collected by any third-party websites, platforms, or services linked to our Site. Please refer to the privacy policies of those third parties for information on how they handle your personal data.
2. Personal Data We Collect
Information You Voluntarily Provide:
- Account Registration: Name, email address, phone number, and any other details you provide when signing up for an account or submitting contact forms.
- Communications: Details you provide when contacting us via email, feedback forms, or live chat, including inquiries or other correspondence.
Automatically Collected Information:
- Device and Usage Data: IP addresses, browser type, device information, operating system, and pages viewed.
- Cookies and Similar Technologies: We may use cookies, web beacons, and similar tools to enhance your browsing experience and understand user behavior. You may adjust your browser settings to disable cookies, but note this may affect certain functionalities of our Site.
3. Purposes for Collecting and Using Personal Data
We may use your personal data for the following purposes:
- Service Delivery: To provide you with access to our Site and its features, and to process your requests or transactions.
- User Support and Communication: To respond to inquiries, provide updates, and address any issues you may encounter while using our Site.
- Personalization: To tailor the content, recommendations, or promotions on our Site to your interests and preferences.
- Security and Compliance: To detect and prevent fraudulent activities, maintain the security of our Site, comply with legal obligations, and enforce our policies.
- Analytics and Improvement: To analyze user behavior, identify usage trends, and make data-driven improvements to our Site.
4. Disclosure of Your Personal Data
We will not disclose your personal data except in the following circumstances:
- Service Providers: We may share personal data with trusted third-party vendors who assist us in operations, maintenance, analytics, marketing, or other support services. These service providers are bound by contractual obligations to keep your personal data confidential and use it only for the purposes for which it was disclosed.
- Legal Compliance: We may disclose personal data when required by law, regulation, or court order, or to protect our rights, interests, and property.
- Business Transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction, subject to the same level of data protection.
We do not sell or rent your personal data to third parties.
5. International Transfers
If we transfer your personal data outside of Singapore, we will take steps to ensure that the receiving country provides a standard of protection comparable to that under the PDPA. Such measures may include contractual agreements and adherence to international frameworks or guidelines.
6. Data Security
We have implemented reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When personal data is no longer required, we will securely dispose of or anonymize it.
8. Your Rights
Under the PDPA, you have the right to:
- Access and Correction: Request information about the personal data we hold about you and correct any inaccuracies.
- Withdrawal of Consent: Withdraw consent for certain types of data processing, subject to any legal or contractual restrictions.
If you wish to exercise these rights, please contact us at hello@coeprice.sg. We will respond to your request as soon as reasonably practicable.
9. Third-Party Links
Our Site may contain links to external websites or resources not operated by us. We are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party sites before providing any personal data to them.
10. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.
11. Contact Us
If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at:
Email: hello@coeprice.sg